***The re-activated Acrobat Serial Number that Adobe identified as compromised on March 3, 2022, is only valid/active until April 27th, 2022. Administrators/Trusted Agents will have two options to update users’ Acrobat licenses: Migrate impacted users to the preferred FRL licensing mechanism OR Reserialize impacted users’ applications with an updated serial number. We have written instructions for how to update to a more current licensing method, as well as instructions to redeploy via serial number. Please contact us at adobe-JELA@carahsoft.com or (877) 992-3623 with additional questions and/or support. ***

1. Complete the form below.

2. After submitting your information, you will receive an automated email from adobe-JELA@carahsoft.com to access your official software.

3. The email you receive will provide you with a system-generated link that is good for one-hour to begin your software download.

4. After you have downloaded the install files, please follow the guidelines on your local network to request installation or have the software installed on your workstation.



Software Requested


Additional Software (required only if requesting updated versions to a previous download)


Click the "Request Download" button below to generate a download link email