Product or Download Technical Support 
If you have specific questions regarding the portal, file download or Adobe tech support, please enter a support request at: https://adobe.carahsoft.com/techsupport/

Army License Requests / Support
For license requests or questions regarding the Army CHESS process, please contact the CHESS help desk at: 1-888-232-4405 or armychess@mail.mil

Army Tech Support
For technical support questions that involve software install issues or Army system-specific guidance, please contact the NETCOM AGM Team at netcom.hq.agmsupport@mail.mil