The JELA-IV Contract with the DoD, Adobe, Carahsoft, and Dell has been awarded and previous contract licensing has been extended to expire on October 6, 2024, after which licensing for Adobe apps requires updating to support the new contract period.
FRL Offline license files for the new 2024-2025 PoP become available after contract expiration under the "license files" option of the "product" dropdown, and FRL Offline software packages from the expiration date onward also include the updated licensing.
If you already have your desired versions of the FRL Offline applications installed, you can simply apply the new license file for the appropriate app to address expiry or maintain access.
The grace period for transitioning FRL Offline applications to the new license files is 99 days. Please reach out to adobe-jela@carahsoft.com and jelatech@adobe.com for additional support and/or office hours.
If you would like to update your application versions, you can download the new software packages made available after the aforementioned expiration date and they will have the updated license file built in.
Please refer to the Adobe PDF documents in the "Installation Guides" tab for the license file update process, licensing info, deployment guidance, and technical troubleshooting.
SOFTWARE REQUESTJoint Enterprise License Agreement |
1. Complete the form below.
2. After submitting your information, you will receive an automated email from adobe-JELA@carahsoft.com to access your official software.
3. The email you receive will provide you with a system-generated link that is good for one-hour to begin your software download.
4. After you have downloaded the install files, please follow the guidelines on your local network to request installation or have the software installed on your workstation.