FRL Offline Users – Immediate Action Required
FRL Offline License update required NLT July 14, 2026 to avoid any interruption in service. Organizations that have renewed must obtain and deploy their updated license file which will extend licensing through 29 March, 2027.
Please work with your designated JELA Appointed Trusted Agent/Admin to acquire and implement the updated license file as soon as possible.
Named Users – No Action Required
Customers using Named User Licenses (NUL) CC Pro All Apps Edition 4 do NOT need to migrate users manually. Adobe and the JELA team are actively managing this transition, and no disruption to end-user access is anticipated.
Contact the Adobe JELA team for technical assistance or license update assistance - adobe-jela@carahsoft.com
JELA-IV Contract: Technical Information for Renewal Period
The JELA-IV Contract with the DoD, Adobe, Carahsoft, and Dell has been awarded and the renewal cycle will be occurring within the March timeframe. Updated license files and software packages reflecting a new Period of Performance will be available for download when released by Adobe in conjunction with every yearly renewal.
FRL Offline license files for the new PoP become available after contract expiration under the "license files" option of the "product" dropdown, and FRL Offline software packages available after expiration date onward also include the updated licensing. All packages are for the JELA IV contract and reference respective periods of validity or release dates.
If you already have your desired versions of the FRL Offline applications installed, you can simply apply the new license file for the appropriate app to address expiry or maintain access.
The grace period for transitioning FRL Offline applications to the new license files is 99 days. Please reach out to adobe-jela@carahsoft.com and jelatech@adobe.com for additional support and/or office hours.
If you would like to update your application versions, you can download the new software packages made available after the aforementioned expiration date and they will have the updated license file built in.
Please refer to the Adobe PDF documents in the "Installation Guides" tab for the license file update process, licensing info, deployment guidance, and technical troubleshooting.
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